Política de envío

SHIPPING POLICY

Last updated: July 15, 2026


Processing Time

All orders are processed within 1 business day (excluding weekends and holidays) after receiving your order confirmation email. You will receive a notification when your order has shipped.


Domestic Shipping (United States)

We offer the following shipping options for orders within the United States:

  • Economy Shipping — Estimated delivery: 5–8 business days
  • USPS — Estimated delivery: 3–5 business days

Free Shipping: Enjoy free standard shipping on all U.S. orders over $100. This offer cannot be combined with other promotions or discounts.

Shipping rates for orders under $100 are calculated at checkout.


International Shipping

We currently ship to Canada and the United Kingdom/Ireland.

Canada

  • USPS International — Estimated delivery: 7–14 business days

United Kingdom & Ireland

  • USPS International — Estimated delivery: 10–21 business days
  • DHL eCommerce — Estimated delivery: 7–14 business days
  • DHL Express — Estimated delivery: 3–5 business days
  • FedEx International — Estimated delivery: 3–7 business days

International shipping rates are calculated at checkout. Please note that delivery times are estimates and may vary due to customs processing. Free shipping does not apply to international orders.


Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package through the carrier's website.


Customs, Duties & Taxes

For international orders, customers are responsible for any customs fees, import duties, or taxes imposed by their country. These charges are not included in the order total and are collected by the destination country.


Shipping Restrictions

At this time, we only ship to the United States, Canada, and the United Kingdom/Ireland. We are unable to ship to P.O. boxes for certain carriers. If you have questions about your destination, please contact us at hello@luwello.com.


Questions?

If you have any questions about your shipment, please contact us at hello@luwello.com.